Take control of all your mobile communications with simplified, flexible solutions that work everywhere you need to be.
Making your employees more mobile brings increased flexibility, both in terms of how they work and how they respond to your customers' needs.
This obviously means greater opportunities, but it also has its challenges and we realise that each company's requirements are unique. That's why we have a wide range of innovative solutions designed to give you a greater degree of control. For example, your users can be profiled individually to ensure a totally tailored solution.
In addition, we'll work with you to provide a convergent solution that brings together fixed, mobile and data services into one centralised solution.
With our innovative tools and flexible services, you'll gain the visibility of the information you need - at a global, regional and local level.
Solutions like our dynamic customer portal provide you with a secure and centralised place to view, manage and control your entire telecommunications network.
Global Relationship Management
Our Global Account Managers will work directly with you every step of the way and are supported by a team of Local Account Managers.
In addition, our Service Management Centre provides a 24/7 single global customer service contact. This immediately makes engaging with numerous 'in country' operations far easier.
Mobile Device Management
Mobile Device Management allows you to remotely manage devices across your business, so you know what equipment you've got and where. As well as giving you more direct control through process mobilisation, our systems are also designed to reduce complexity and cut costs across your business.
This includes supporting multiple device platforms - for maintaining a global device inventory, as well as updating and removing mobile applications from a central interface.
Our complete service also facilitates security deployment through encryption back-up and antivirus software - particularly critical when senior management carry sensitive information on business trips.
Universal Wi-Fi offers our customers data over Wi-Fi connectivity with the most extensive coverage available in the market with more than 1.3 million hotspots in 110 countries across Europe, the Americas and Asia.
Efficient, productive and collaborative work across country borders
Significant cost savings
Freedom to work any time, anywhere
Enhanced control through a fixed cost per account with multiple devices
Simplicity with single sign on
Inflight Internet at no extra cost
It includes multi-device support, improved customer experience with auto-login and unlimited usage for up to 5 devices including smartphones, tablets or laptops. The application is available on iOS, Android and Windows desktop and with direct download from the App Store and Google Play application stores.
Telecom Expense Management
This is a web-based analysis and management reporting tool that helps you understand your expenses. Here you can monitor usage, utilisation and performance across your entire global telecoms network, in a format tailored to your specific requirements.
Business Support Management
Our Central Service platform is a secure web-based solution that facilitates reporting, centralised ordering, trouble ticketing, billing and SLA management based on a personalised catalogue. This reduces complexity and provides full visibility of expenses and other operations all through one, easy to use, interface.
How we work with you:
Complete collaboration giving you full control of your mobile communications.
Our service is flexible and we can tailor our products and services to your needs. We can deliver solutions globally or for a specific market(s) through our simple, yet robust, four-step approach:
Explore. Our technical consultants will work with you to ensure you have the right mobility solution.
Prove. We'll demonstrate that the products and services you're using are right for your business for complete reassurance. Deploy. Our specialists will get everything up and running for you swiftly and efficiently.
Manage. We'll oversee the day-to-day operations of your mobility providing end-to-end ongoing support.
Celesio wanted a communications partner that could deliver a
single contract whilst simultaneously enhancing visibility and
control across their communication base in 14 European countries.
See how Celesio found what it was looking for with Telefónica.
Fujitsu wanted a communications partner that could deliver improved service levels and reduce risk whilst simultaneously lowering costs across 15 countries in Europe. See how Fujitsu found what it was looking for with Telefónica.
PSA Peugeot Citroën Group wanted a communications partner that
could help it achieve greater standardisation, economies of scale,
and realise cost savings across its European mobile networks. Find
out how PSA Peugeot Citroën Group found what it was looking for