Take control of all your mobile communications with simplified,
flexible solutions that work everywhere you need to be.
Making your employees more mobile brings increased flexibility,
both in terms of how they work and how they respond to your
This obviously means greater opportunities, but it also has its
challenges and we realise that each company's requirements are
unique. That's why we have a wide range of innovative solutions
designed to give you a greater degree of control.
For example, your users can be profiled
individually to ensure a totally tailored solution.
In addition, we'll work with you to provide a convergent
solution that brings together fixed, mobile and data
services into one centralised solution.
With our innovative tools and flexible services, you'll
gain the visibility of the information you need - at a
global, regional and local
Solutions like our dynamic customer portal
provide you with a secure and centralised place to view, manage and
control your entire telecommunications network.
Global Relationship Management
Our Global Account Managers will work directly
with you every step of the way and are supported by a team of
Local Account Managers.
In addition, our Service Management Centre
provides a 24/7 single global customer service contact. This
immediately makes engaging with numerous 'in country' operations
Mobile Device Management
Mobile Device Management allows you to remotely
manage devices across your business, so you know what
equipment you've got and where. As well as giving you more direct
control through process mobilisation, our systems
are also designed to reduce complexity and cut
costs across your business.
This includes supporting multiple device
platforms - for maintaining a global device inventory, as
well as updating and removing mobile applications from a central
Our complete service also facilitates security deployment
through encryption back-up and
antivirus software - particularly critical when
senior management carry sensitive information on business
This is a web-based analysis and
management reporting tool that helps you
understand your expenses. Here you can monitor usage, utilisation
and performance across your entire global telecoms network, in a
format tailored to your specific requirements.
Business Support Management
Our Central Service platform is a secure web-based solution that
facilitates reporting, centralised ordering, trouble
ticketing, billing and SLA management
based on a personalised catalogue. This reduces
complexity and provides full visibility of expenses and other
operations all through one, easy to use, interface.
How we work with you:
Complete collaboration giving you full control of your mobile
Our service is flexible and we can tailor our
products and services to your needs. We can deliver solutions
globally or for a specific market(s) through our simple, yet
robust, four-step approach:
Explore. Our technical consultants will work
with you to ensure you have the right mobility
Prove. We'll demonstrate that the products and
services you're using are right for your business for complete
Deploy. Our specialists will get everything up and
running for you swiftly and
Manage. We'll oversee the day-to-day operations
of your mobility providing end-to-end ongoing
Celesio wanted a communications partner that could deliver a
single contract whilst simultaneously enhancing visibility and
control across their communication base in 14 European countries.
See how Celesio found what it was looking for with Telefónica.
Fujitsu wanted a communications partner that could deliver
improved service levels and reduce risk whilst simultaneously
lowering costs across 15 countries in Europe. See how Fujitsu found
what it was looking for with Telefónica.
PSA Peugeot Citroën Group wanted a communications partner that
could help it achieve greater standardisation, economies of scale,
and realise cost savings across its European mobile networks. Find
out how PSA Peugeot Citroën Group found what it was looking for